Terms of Use
Barber App Android

1. Scope and subject matter of the contract

These terms of use govern the use of the mobile application "Barber App" of the MVM-APP brand as well as the associated technical functions and web functions, in particular public barber and salon profiles, web booking requests, communication functions, Android widgets and QR/PDF releases.

By registering, installing or using the Barber App, the User accepts these Terms of Use.

The Barber app provides a digital platform through which in particular:

• user profiles are managed,
• Barber and salon profiles are shown,
• services, prices and duration are displayed,
• working hours, breaks, holidays and individual day-exceptions are managed,
• appointment requests and appointments are organised, accepted, rejected, postponed and cancelled;
• communication between customers and hairdressers is carried out,
• assessments may be made;
• vouchers, loyalty programs and barber offers are managed,
• salons, teams and salon memberships are managed,
• evaluations at own dates and turnover are presented as well as
• technical additional functions such as Android widgets, QR codes, profile links or PDF shares can be used.
• In principle, the operator provides the technical infrastructure and, unless expressly regulated otherwise, is not a party to the agreement between the customer and the hairdressers. Salons concluded service contracts. The use of the App is only permitted for lawful purposes.

2. Platform operator

The operator of the Barber app is:

3. Registration, account and correct information

A user account is required for the use of essential functions of the Barber app. Upon registration and use, the user undertakes to provide truthful, complete and up-to-date data – in particular name, e-mail address and other requested profile information.

The registration can be done by e-mail address and password, via “Login with Google” or by means of Passkey (FIDO2/WebAuthn). The user himself is responsible for ensuring that the login method chosen by him remains permanently available.

The app can be used in a restricted guest mode without logging in. In this mode, booking, communication and profile-related functions are not available or only limited; There is no claim to certain functions in the guest mode.

The operator is entitled to unlock certain functions only after verification, in particular e-mail verification. Changes to personal data must be updated by the user immediately in the app.

4. Allowed users and minimum age

The use of the Barber app is only permitted to persons who are entitled to use it under the applicable legal regulations. The use is only intended for people from 14 years of age.

Minors may only use the App within the framework of legal requirements and, if necessary, with the consent of their legal guardians.

5. Role of users

The app can be used in particular by the following user groups:

• Customers
• Hairdressers / Barbers
• Salon owners, salon administrators and salon staff
• User in guest mode
• The role is chosen during registration and determines the functionality of the app. Hairdressers receive additional administrative functions, in particular service, working time, appointment, customer and evaluation functions.

Hairdressers, salon owners and employees are themselves responsible for the accuracy and completeness of their information, in particular with regard to the services offered, prices, currency chosen, duration, availability and working hours, cancellation deadlines, profile information, gallery/portfolio content, voucher and loyalty program information and other salon-related information.

The operator does not guarantee that the services offered are actually provided or correspond to a certain quality.

6. Role of the platform

The Barber app is a technical mediation and organization platform. Contracts for hairdressing services, in particular appointment agreements, price agreements, scope of services, cancellations, cancellations or other salon-related services, are concluded exclusively between the participating users.

The operator is neither a vicarious agent nor a contractual partner of these service relationships. In particular, the operator owes no hairdresser service, no availability of appointments and no compliance with agreed appointments by the participating users.

7. Scope of services of the app

The Barber app can in particular provide the following functions:

Account and Profile

• Registration and registration by email, Google login or passkey
• Introduction process (onboarding) with optional presets
• Profile management including profile picture, bio, address and city
• Managing profile visibility (publicly findable or only via link/QR code)
• Deposit your own website
• Barber and salon management

• Barber and salon profiles
• Management of services with name, duration, price and activation status
• Selection of the currency used for pricing
• Management of weekly working hours including breaks
• Management of leave periods, blocked periods and individual day exemptions
• Determination of a cancellation period
• Creating and managing salons, salon opening hours, team members and join codes
• Customer overview including voluntary internal notes
• Evaluations on own dates and turnover
• Dates and bookings

• Appointment requests and appointment management
• List and calendar view
• Acceptance, rejection, postponement and cancellation of dates
• Web booking requests and their processing
• Status updates and appointment confirmations by email including cancellation link
• Communication and interaction

• Chat communication including image attachments and delivery, read and write status
• Display of unread messages
• Push notifications and optional news notifications
• Reviews / Reviews
• Favorites
• Vouchers and loyalty programs
• Support and reporting functions
• Additional technical functions

• Image uploads (profile pictures, gallery, salon logos, chat attachments)
• Android widgets to display overviews
• QR code, link and PDF shares for barber and salon profiles
• Open the app in a suitable place via links and notifications
• Optional security features (two-step verification, passkey, password and email change)
• The specific functional scope can change within the framework of technical development. The operator reserves the right to adapt, add or remove functions, provided that there is no unreasonable disadvantage to users. There is no claim to a specific function or permanent availability of individual system components.

Conditions: The use of the app requires a compatible Android device and an active Internet connection. Without an existing Internet connection, the use of the app is not possible; In this case, the app indicates accordingly. Offline use is not owed.

8. Obligations of users and permitted use

All Users undertake to use the App exclusively in accordance with applicable law and these Terms of Use.

In particular, it is prohibited to distribute content via the app or to carry out acts that are unlawful, offensive, discriminatory, racist, glorifying violence, pornographic, fraudulent, misleading or otherwise inappropriate.

The use of the App for abusive purposes is prohibited, in particular:

• Spam and mass sending of unwanted messages
• Circumvention of technical safeguards
• Manipulation of profiles, appointments, working hours, vouchers or reviews
• Systematic creation of mock bookings or blocking of foreign appointment slots
• Unauthorized use of third-party salon join codes or unauthorized joining of salons
• automated mass access, scraping or bots (unless expressly permitted)
• Overload attacks or other safety-threatening interventions
• Use of the Platform to collect third party data for non-platform purposes

9. Account security and credentials

Each user is obliged to treat access data confidentially and to protect it from unauthorized access. In particular:

• Passwords may not be passed on to third parties.
• If misuse is suspected, access data must be changed immediately.
• Security incidents should be reported to the operator.
• The operator may take temporary protective measures in the event of suspicion of misuse, security breaches or unauthorised use, in particular restrictions, suspensions or additional verifications.

Additional safety features

The app can provide optional security functions, in particular two-stage verification via SMS and registration via passkey (FIDO2/WebAuthn). The user is responsible for the secure storage of the associated devices, telephone numbers and device-based or biometric credentials.

For security-relevant processes, in particular password change, e-mail change, change of security settings or account deletion, re-registration (re-authentication) may be required.

If access to the second factor or passkey is lost, access to the account may be restricted or excluded. It is strongly recommended to always keep an alternative registration method available.

10. Chat function, communication rules and messages

The chat function serves for direct communication between customers and hairdressers in connection with appointments, queries and salon-related concerns. Users are committed to respectful, factual and purpose-related communication.

In particular, spam, non-purpose advertising, insults, threats or harassment, illegal content and fraudulent or deceptive requests are prohibited.

Technical status information can be displayed within the chat, in particular delivery, read and write status and the number of unread messages. There is no entitlement to service within a certain time or to read confirmation.

Users can report chats or content to support via the provided functions. The operator is entitled to check reported content within the framework of the legal requirements and to take appropriate measures (indications, restrictions, blocking, removal), as far as legally permissible. Support responses to messages can be provided within the app.

11. Image uploads

The app can enable images to be uploaded, in particular: profile pictures, gallery/portfolio images, salon logos and chat image attachments. The selection is made via the image selection of the operating system.

The User warrants that:

• he has the necessary rights to the uploaded content,
• no rights of third parties are infringed, in particular copyright, trademark and personal rights of depicted persons,
• required consents of depicted persons are available and
• no unlawful or inappropriate content is uploaded.
• The user grants the operator a simple, non-exclusive right of use, limited to the duration of use, to technically store, process and display the content within the app or the associated functions, as far as this is necessary to provide the functions. If content is displayed in a public profile, this also includes making it publicly available via the associated web functions.

The operator is entitled to remove or block content in the event of violations of these Terms of Use.

12. Reviews and reviews

The app can enable users to rate barbers or services after an appointment. Reviews must be factual, truthful, non-misleading and free of unlawful content.

In particular:

• Fake assessments
• offensive or defamatory content
• Assessments without actual use context (as far as technically comprehensible)
• Targeted manipulation of evaluation systems
• obtaining valuations through undue incentives
• Ratings can be presented in aggregated form as an average value and number in the profile as well as in public web profiles. The operator reserves the right to check, hide or remove reviews in the event of violations.

13. Vouchers, loyalty programs and offers

The app may enable barbers to provide coupons, discount promotions or loyalty programs, in particular by depositing a coupon code, coupon value, expiration date, and loyalty program configuration.

For content, conditions, value, duration, redeemability and accuracy of such offers is exclusively the respective barber or Salon responsible.

The operator does not guarantee that vouchers or loyalty benefits will actually be granted, recognized or redeemed outside the conditions set out in the app. The display of a discounted price in the app does not constitute an assurance of the operator.

Abuse, multiple redemptions by circumvention of technical rules or other manipulations are inadmissible.

14. Appointment, cancellation and responsibility

Appointments and appointment requests that are created, changed or displayed via the app or website are used for organizational coordination between users. In particular, the following information can be displayed: date and time, duration, service, price and currency, status, notes, participating users and, if applicable, Voucher information.

Date status. Appointments can have the status "open", "confirmed" or "cancelled". An appointment request is only bindingly coordinated with confirmation by the hairdresser. The creation of an appointment does not constitute a guarantee for the creation or performance of a service. Hairdressers can refuse requests or adjust appointments, but are obliged to communicate this transparently.

Availability. Shown bookable time windows result from the working hours, breaks, holiday times and day exceptions. The operator does not guarantee the accuracy, timeliness or completeness of this information.

Cancellation period Hairdressers can set a deadline by which customers can cancel an appointment themselves via the app. After this period, an independent cancellation via the app is no longer possible; A rejection must then be clarified immediately with the hairdresser. Hairdressers can cancel appointments at any time. The determination and handling of the period is solely at the respective hairdresser.

Cancellation link. For appointments made via a web booking request, the confirmation email may contain a cancellation link. This link also takes into account the cancellation period provided by the hairdresser. The user is responsible for keeping the link confidential as it allows the cancellation of the associated appointment.

Any cancellation fees or cancellation conditions are exclusively between the customer and the hairdresser. agreed salon; the operator is not involved.

Disputes about services, quality, delays, cancellations, cancellations, payments or voucher questions are generally outside the responsibility of the operator.

15. Prices, payments and economic relations

Prices, currency data and performance data within barber/salon profiles are generally provided by the respective hairdressers or Salons are responsible.

The app allows hairdressers to choose the currency in which their prices are displayed. there is no automatic currency conversion; The amounts displayed are displayed in the currency chosen by the respective hairdresser. For existing dates, the currency deposited at the time of the appointment remains relevant.

Insofar as the app does not provide its own payment processing, the operator assumes in particular no responsibility for:

• Payment processing between customer and hairdresser
• Debt collection and refunds
• Invoicing
• tax treatment by hairdressers or salons
• Description of statutory duties in price information
• Fee for app use. The provision of the app is free of charge in the current range of functions. The operator reserves the right to introduce additional chargeable functions in the future; such are expressly marked as chargeable before use.

16. Public profiles, website and sharing functions

The app can provide public barber and salon profiles, website profiles, QR codes, web links or PDF shares.

Users can use the visibility settings themselves to control whether their profile is publicly findable or only via a link or . QR code should be accessible. The operator points out that profiles accessible via a link or QR code can be accessed by anyone who has the link.

Barbers and salons are responsible for ensuring that the information they present to the public, in particular services, prices, addresses, opening hours, pictures and team details, is lawful, accurate and up-to-date and fulfils any professional and imprint obligations.

The operator assumes no liability for the economic effect, findability, reach or external effect of such profiles or releases.

17. Suspension, restriction and deletion of user accounts

The operator is entitled to temporarily restrict, suspend or permanently delete user accounts if in particular:

• violate these Terms of Use;
• false or misleading information is provided;
• there is a suspicion of security or misuse;
• the integrity or security of the Platform is compromised; or
• legal obligations require this.
• As far as possible and reasonable, the user is informed about essential measures. In the case of minor infringements, the operator will primarily choose milder means, such as hints or the removal of individual content.

18. Availability and technical changes

The operator strives for a stable operation of the app, but does not guarantee the uninterrupted availability at any time. In particular, maintenance work, technical malfunctions, server failures, failures of external services, restrictions on the user's Internet connection as well as delays in synchronization, e-mail deliveries or notifications may occur.

Push notifications and emails are delivered via third party services; a guarantee for delivery, delivery time or completeness is not accepted. Users should not rely solely on notifications.

The operator is not liable for mere interruptions of availability, as far as there is no mandatory legal liability.

19 Liability

The operator is liable according to the statutory provisions in case of intent and gross negligence, injury to life, body or health as well as in cases of mandatory statutory liability.

In case of slight negligence, the operator is liable only in case of breach of essential contractual obligations and limited to the foreseeable, typically occurring damage.

Liability for content and services of hairdressers / salons as well as for agreements concluded between users is excluded, as far as permitted by law. The same applies to missed dates, missed profit or economic consequences of undelivered notifications, as far as permitted by law.

The user remains obliged to back up essential data for him independently, as far as this is reasonable for him.

20. Deletion of the account

Users can generally delete their account in the app at any time. For security reasons, this may require renewed registration.

With the deletion, the user loses access to his profile and app-related functions. A recovery of completely deleted data is basically not possible.

Processes already carried out or documented, in particular dates for other parties, may be retained insofar as this is necessary for traceability or due to legal obligations.

Further information on data processing is contained in the data protection declaration.

21. Use of Firebase and technical third-party providers

The Barber app uses technical services, in particular from Firebase/Google, for example:

• Authentication, including Google login, passkey login and SMS sending for two-step verification
• Data storage and synchronisation
• Push notifications
• Image storage
• Server-side functions, for example for processing appointment cancellations via a cancellation link
• Sending functional e-mails, such as appointment confirmations
• technical web functions
• These services are used exclusively for the technical operation of the App and the Website. The operator assumes no liability for the availability and functionality of these third-party services.

Distribution via Google Play. The app is provided through the Google Play Store. For download, installation and update, the conditions of the respective store operator also apply. The Store Operator is not a party to these Terms of Use and is not responsible for the contents and functions of the App.

Further information:

• firebase.google.com/support/privacy
• policies.google.com/privacy
• Further data protection information contains the data protection declaration for Android.

22. Changes to the Terms of Use

The Operator reserves the right to adapt these Terms of Use, in particular in the case of technical developments, changes to legal requirements, changes to the functional scope or safety or operating requirements.

Users are informed about significant changes in an appropriate form. The continued use of the app after the changes have come into force can be considered as consent, as far as this is legally permissible. Consumers are free to stop using the app if the changes are rejected and to delete their account.

23. Severability clause

Should any provision of these Terms of Use be or become wholly or partially ineffective or impracticable, the effectiveness of the other provisions shall remain unaffected. The ineffective provision is replaced by the legal regulation.

24. Applicable law and dispute settlement

The law of the Republic of Austria applies to the exclusion of UN sales law, insofar as no mandatory consumer protection regulations of the state in which the user has his habitual residence preclude this.

dispute settlement. The operator is not obliged and unwilling to participate in dispute settlement proceedings before a consumer arbitration body. Legal rights of users, in particular the right to appeal to the competent courts, remain unaffected.

25. Contact details

Questions about these Terms of Use can be addressed to: